Bought halo reach 120000 package

I bought a halo reach 120000 points package yesterday and I wasn’t able to receive it, it gave me an error but it took my points, can anyone from the 343 team do something, regarding this issue.

Generally when issues like this happen, the items do still get added to your inventory you just skip the opening animation. You can either hard reset your console or check your REQ items here on Waypoint to find the new items :slight_smile:

I had a problem with my Memories of Reach REQ pack as well. It says in the description for the pack that you get 3 permanent reqs such as helmets/armor but when I opened mine I only got one permanent REQ which was the wrath armor set. I don’t see how this is fair to me and I don’t know what to do about it.