Bought blitz packs but didn't receive them

i bought 14.99 pack on pc using the my phone option and i never revived them me being dumb instead of checking my email for a confirmation code i chose to buy another 14.99 worth of packs with my card this time! and i never received them, no packs are showing on my way-point as well but i have the transactions. please help :0

I am having this same issue, But I got the $27(Canadian) option. I was charged for it but I never received them.