I bought the 15+5 Gold pack Bundle this morning and received an error message saying to try again later. My card was charged but I received no gold packs.
you will probably receive them later
Talked to Xbox support, cleared some cache and signed out/in. Still no packs. They told me to wait 24 hours and talk to them again then. Well report back with any changes
Update: Talked to Xbox support again as I still have received none of the gold packs I paid for. They say they can’t refund my money as they can’t access my game account, only 343 can do so.
Help me 343, you’re my only hope. I understand that people are on holiday, I am too, but this is the second time I’ve paid for something and not got it (I also bought a second Warzone bundle) and only found out afterwards that I wasn’t supposed to be able to do that.
Bump. Been almost 72 hours since the purchase now and still have not received my gold packs.
It has now been 5 days since I was charged for these gold packs and have not received them. I’m hoping that someone from 343 will be in the office this week that can either give me permission for a refund, or give me the Gold packs I paid for. I’m going to bump this every day until this gets resolved.
Daily bump. Still no packs or refund.
sheeeeit paying for req packs is bad enough but not even getting them, I’d be super noyed!
Dude, that’s horrible. Hopefully this mess gets resolved.
It’s a big purchase it takes time to load but days like that -_- horrible
Hmm yeah hm I know it’s too late atm but for anyone considering buying
Go on Microsoft. Com instead and buy them online
In the meantime try and unlock everything in the gold packs by normally grinding before you get those you payed for! You get so much more out of it!
Daily bump till this gets resolved. No response from 343 and still no packs
> 2533274808569134;11:
> Daily bump till this gets resolved. No response from 343 and still no packs
I’m guessing the office is closed this week that’s why I’ve had no response. Still going to bump this though till it gets resolved.
I know it’s a holiday but still no packs. Bumping.
Sorry for spamming this but still no packs or refund notice. Bump
If they refuse to respond to you it’s fraud. File a chargeback.
Daily bump. I’m giving some leeway due to the holidays but if I don’t hear back by Thursday (two full weeks) I’ll be giving Xbox support hell and possibly talking to my credit card company
Daily bump. I’m hoping someone is back in the office this week to help me out.
> 2533274808569134;18:
> Daily bump. I’m hoping someone is back in the office this week to help me out.
Today is there first day back in the office (and moving into a new office at that), so hopefully you’ll see a response soon!
That sucks. Hopefully you’ll hear back soon.