Bluetooth headset stop working at main menu MCC PC

Howdy all,

I’m using Audio-Technica CK3TW Bluetooth headphones with my laptop, listening to music, playing other games etc, the sound works fine. However, when I launch MCC, it works for the intro video, then the sound seems to turn off totally when the main menu is reached. No sound will play from other software. The default sound device is set as “Headphones” but there is a secondary device that appears as “Headset”, which is default for communications. If I leave music playing when I launch MCC, it goes silent at the main menu too.

If anyone has a solution, that would be handy! Thanks all. I couldn’t find an existing thread, either.