Blitz Packs Not Working Correctly. Help?

Basically what has happened is that I purchased 10x packs for £7.99. However, when I go to open them it gives me a network connection error, yet every time this happens, which is every time, my pack count goes down by one, so somehow it’s opening my packs and the cards are disappearing or I’m not getting them or I have got them and I can’t tell what I’ve got?

What the hell is going on?