Blitz Card Pack Purchased But Not Recieved

Hi, I’m DerpyEdgy and I’ve recently been having an issue regarding the in-game purchases of Halo Wars 2

1. What is the issue? Today, 11/19/18, I purchased 2 blitz card packs, one with 9 blitz cards and one with 3 blitz cards. As of now I still haven’t received them in game despite the Microsoft Store showing that I have indeed purchased them. I have also checked my service record on Halo Waypoints for unopened blitz packs as recommended by others having similar issues, and it did not show any unopened blitz packs. Also I don’t know if this will be of any help, but the Microsoft account I use to play Halo Wars 2 on PC is also the same account I use on Xbox One. It is important to note however that I have made successful in-game micro transactions in the past such as purchasing the Colony Leader Pack and the YapYap Leader Pack as seen in the Microsoft Store Purchases. At this point I’m at a loss as to how I can fix this.

Microsoft Store Purchases -

Halo Waypoint Unopened Packs - Screenshot - f4df7eb12a3a26de914d9fb0716ea669 - Gyazo

In-Game - Screenshot - 34e40bbc377e1881c24260c6850d5734 - Gyazo

*I can share more information such as transaction ID’s or financial information at the request of a moderator as proof of purchase.

.2. What platform are you playing on? Xbox One? Windows 10 PC?
I play on a PC, Windows 10 10.0.17134 Build 17134. Specs -
Processor: AMD Ryzen 5 1600
RAM: 2 x 8gb = 16gb DDR4 RAM
Graphics Card: GeForce GTX 1070
Motherboard: ASRock AB350 Pro4

3. What’s your gamertag?

4. What region are you playing from?
I am playing from North America, Texas Specifically.

Thanks in advance,