Hello, when I select Halo5 from the xbox main menu, the screen goes black. The game never loads. I can hit the big button and back out. I can load other games and apps. For some reason, though, Halo5 is broken. I deleted the game and re-downloaded it, but the problem is still there. Anyone know what I can do to fix this? What is happening?
If I have problems I normally do this:
> Xbox One
> Unlike Xbox 360, the Xbox One does not have a menu option to clear cache on the console. Instead, follow these steps to clear cache on an Xbox One:
>
> - Press and hold the power button on the front of the console until it powers down completely. - Unplug the power cable from the back of the console so that the power brick in not connected to the console. - Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console. - Plug the power cable back into the console. - Wait for the light on the power brick to change from white to orange. - Turn on the console using the power button.
Haven’t tried but earlier today MP was down so i couldn’t play today