BC reach problems

Hi 343,
Ive been having issues playing the back-compat Halo Reach on xbox one. Whenever i choose a gamer profile so my stuff is saved, a message pops up that says: Sorry, this profile can’t connect to Xbox live on this console. To fix it, download it again. I had an outstanding connection to xbox live and I have tried to fix it many times to no avail. I also dont really understand the message either.

All the best,GAMERTHING5.

Hey, you should post this again in the “Legacy Halo Support” Forum section. They might be more likely to respond there

Moved to support