Battery pack

The game starts up no problem. But when i am a minute or two in the game. The game stops and tells me that i have to put in new batteries in the controller but i have battery packs. The packs are fully charched. so what gives? the battery packs are new( 2 months) and i havent had this problem with any other game yet
(xbox one)

Hi ForbiddenArea51,

This sounds like an issue with your Xbox One and thus is out of our scope. We recommend you contact Xbox Support in one of the following ways:

[/li]- Xbox Support on Twitter