Banned from matchmaking

I have been banned for quitting to many matches however I have not been quiting. I lose connection and I guess that counts. I have been banned for 5 hours and I would like it lifted. I called microsoft and they helped me make my wifi run smoother but I would still like the ban lifted

you have 12 DNFs in less then 50 games.
also the “lost connection to dedicated server” message does not result in a ban, i know this because i got that message several times this weekend and not one game showed up in my game history so losing connection mid game to that message does not give you DNF or a ban. you quittin 1 in every four games is what gave you the ban

There is an official ban thread pinned in the support forum. You should use that thread for all questions and discussions about being banned:
https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/the-official-halo-5-why-was-i-banned-thread/19fa6556-e0b1-4248-b817-b3a99d0af5bf/posts