Banned for testing chat

Howdy, i was banned in the halo infinite preview for what i believe to be a misunderstanding.

i was sitting in a private lobby testing to see what words were censored and if you could get around them. (so that i could put a ticket in to have those words fixed)

however, in my testing i believe it caused me to get banned, and it seems to be permanent.

my concern now is that i will be banned for release as well, i have already put in a ticket. (at the time i was confused so i put that i did not know the cause)

im a long time halo fan, and this has been my first perma ban in any game that i have ever played, i certainly dont want to be perma banned from a game i have played for 18 years.

in concern for time, (im also freaking out about it a bit) im making a post on this forum in hope that someone can help me.