Banned For Doing Nothing

So for Xmas I was given a copy of Halo 5: Guardians which I played all night and enjoyed for hours until one game I played at the end of the match it said I lost connection and sent me back to the playlist screen which said I was banned for quitting in-game too many times. I didn’t think much of it and so I waited out my short 13 minute ban and went back to playing in Arena. I played through to matches and I was enjoying the game again until the match ended and it did the same thing but this time I was banned for 10 HOURS! I was majorly upset with this as I had no idea what was going. I didn’t leave any lobbies or matchmaking session nor did I in-game. I am also aware that there is a ban for betraying team mates as well as suicide neither of which had I done. I really would appreciate it if someone can explain this to me or help me with this problem. Thanks in advance!

If you quit twice quickly you get banned. You quit three out of four and that’s just on the first page.

The game doesn’t distinguish disconnects from intentional quitting. 4 out of your 13 total matchmaking games are DNF’s, which is a significant number.

So because the server connection disconnected me I should be punished?

4 DNFs from 13 games is not good, if you’re not quitting you have another problem.

> 2535454807951247;4:
> So because the server connection disconnected me I should be punished?

I didn’t say that.

My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…

> 2592250499819446;5:
> 4 DNFs from 13 games is not good, if you’re not quitting you have another problem.

this^

> 2535467159460401;8:
> > 2592250499819446;5:
> > 4 DNFs from 13 games is not good, if you’re not quitting you have another problem.
>
>
> this^

What about it I just explained that I have checked for any other possible problems. Could you please be more specific if you insist that is the case? (I’m not trying to be a jerk just a bit pissed off a bit about 10 hour wait to play)

> 2535454807951247;7:
> My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…

Maybe contact support ? I have been playing since launch and racked up hundreds of games, but I can count my DNFs on one hand, if you’re not quitting it’s another issue, and you need to figure it out, because the ban hammer in Halo 5 is real, and those bans will get just get longer.

> 2592250499819446;10:
> > 2535454807951247;7:
> > My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…
>
>
> Maybe contact support ? I have been playing since launch and racked up hundreds of games, but I can count my DNFs on one hand, if you’re not quitting it’s another issue, and you need to figure it out, because the ban hammer in Halo 5 is real, and those bans will get just get longer.

What support I’ve already contacted the Microsoft support, obviously the Halo forums, and I looked there is no Halo or 343 support.

Why not take a nap or you know see friends? 10 hrs is not really that long lol

> 2533274840624875;12:
> Why not take a nap or you know see friends? 10 hrs is not really that long lol

I don’t have friends I’m a unsocial loser that is an a**hole… ;p

> 2535454807951247;11:
> > 2592250499819446;10:
> > > 2535454807951247;7:
> > > My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…
> >
> >
> > Maybe contact support ? I have been playing since launch and racked up hundreds of games, but I can count my DNFs on one hand, if you’re not quitting it’s another issue, and you need to figure it out, because the ban hammer in Halo 5 is real, and those bans will get just get longer.
>
>
> What support I’ve already contacted the Microsoft support, obviously the Halo forums, and I looked there is no Halo or 343 support.

We’re not mind readers, if you don’t write down you contacted support we can’t know, seems you’ve done all you can, I would put this info in the feedback section for 343i to look at, all you can do just now is wait out the ban. Edit, there is a H5 Guardians support thread on the main Forum page.

> 2592250499819446;14:
> > 2535454807951247;11:
> > > 2592250499819446;10:
> > > > 2535454807951247;7:
> > > > My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…
> > >
> > >
> > > Maybe contact support ? I have been playing since launch and racked up hundreds of games, but I can count my DNFs on one hand, if you’re not quitting it’s another issue, and you need to figure it out, because the ban hammer in Halo 5 is real, and those bans will get just get longer.
> >
> >
> > What support I’ve already contacted the Microsoft support, obviously the Halo forums, and I looked there is no Halo or 343 support.
>
>
> We’re not mind readers, if you don’t write down you contacted support we can’t know, seems you’ve done all you can, I would put this info in the feedback section for 343i to look at, all you can do just now is wait out the ban. Edit, there is a H5 Guardians support thread on the main Forum page.

Ok will do! Thanks guys once again sorry for being a little whiny b****…

> 2535454807951247;15:
> > 2592250499819446;14:
> > > 2535454807951247;11:
> > > > 2592250499819446;10:
> > > > > 2535454807951247;7:
> > > > > My connection is good and I’m not lagging. My NAT is open. I have no problems with any other games including other halos. Perhaps bad server side connection?? Too many people online? Still wish I could play the game instead of dealing with this…
> > > >
> > > >
> > > > Maybe contact support ? I have been playing since launch and racked up hundreds of games, but I can count my DNFs on one hand, if you’re not quitting it’s another issue, and you need to figure it out, because the ban hammer in Halo 5 is real, and those bans will get just get longer.
> > >
> > >
> > > What support I’ve already contacted the Microsoft support, obviously the Halo forums, and I looked there is no Halo or 343 support.
> >
> >
> > We’re not mind readers, if you don’t write down you contacted support we can’t know, seems you’ve done all you can, I would put this info in the feedback section for 343i to look at, all you can do just now is wait out the ban. Edit, there is a H5 Guardians support thread on the main Forum page.
>
>
> Ok will do! Thanks guys once again sorry for being a little whiny b****…

Not a problem, I’d be annoyed if I could not play, good luck with it.

> 2535454807951247;13:
> > 2533274840624875;12:
> > Why not take a nap or you know see friends? 10 hrs is not really that long lol
>
>
> I don’t have friends I’m a unsocial loser that is an a**hole… ;p

LOL ditto. On a serious note, I’ve been disconnected from a ton of games, especially today. Tests say my wifi is perfect, yet I still DC, so I think the problem is a server issues, not your wifi. A hard reset and wifi restart usually fix it for me, at least for a while.

> 2533274843498392;17:
> > 2535454807951247;13:
> > > 2533274840624875;12:
> > > Why not take a nap or you know see friends? 10 hrs is not really that long lol
> >
> >
> > I don’t have friends I’m a unsocial loser that is an a**hole… ;p
>
>
> LOL ditto. On a serious note, I’ve been disconnected from a ton of games, especially today. Tests say my wifi is perfect, yet I still DC, so I think the problem is a server issues, not your wifi. A hard reset and wifi restart usually fix it for me, at least for a while.

Have you posted this in the support forum ? If not, you should, they will look at it, and, from what I’ve seen, they reply in threads.

> 2592250499819446;18:
> > 2533274843498392;17:
> > > 2535454807951247;13:
> > > > 2533274840624875;12:
> > > > Why not take a nap or you know see friends? 10 hrs is not really that long lol
> > >
> > >
> > > I don’t have friends I’m a unsocial loser that is an a**hole… ;p
> >
> >
> > LOL ditto. On a serious note, I’ve been disconnected from a ton of games, especially today. Tests say my wifi is perfect, yet I still DC, so I think the problem is a server issues, not your wifi. A hard reset and wifi restart usually fix it for me, at least for a while.
>
>
> Have you posted this in the support forum ? If not, you should, they will look at it, and, from what I’ve seen, they reply in threads.

No I have not, I’ll do that next time it happens though. :slight_smile:

> 2533274843498392;17:
> > 2535454807951247;13:
> > > 2533274840624875;12:
> > > Why not take a nap or you know see friends? 10 hrs is not really that long lol
> >
> >
> > I don’t have friends I’m a unsocial loser that is an a**hole… ;p
>
>
> LOL ditto. On a serious note, I’ve been disconnected from a ton of games, especially today. Tests say my wifi is perfect, yet I still DC, so I think the problem is a server issues, not your wifi. A hard reset and wifi restart usually fix it for me, at least for a while.

Why would you game over wifi… That’s just asking for trouble.