Ban lifting

I’ve been banned twice (4 hours total) because my Xbox crashed twice. The game thinks I’ve been quitting games early but that is not the case. There needs to be a better checks and balance system when banning players when they’ve paid 1) for the game 2) for an online service. I understand banning players that quit early. But having the game assume I quit when it was a software/hardware issue is a problem that prevents me from playing the game I love.

Please use either the MCC or Halo 5 ban megathread for comments/inquiries about matchmaking bans. Links to those threads can be found in my signature.