Ban hammer/ smurf accounts

The ban hammer is ridiculous. It doesn’t stop people from leaving games. When they leave you almost always lose. So it hurts you kill death ratio and your win lose. And you get banned when it’s not even your fault, like server failure. The ban hammer needs to be limited back down. It shouldnt be able to go above and hour. And the only reason I leave a game is because of smurf account players. Ithe makes it completely unfair when someone who should be a diamond or onyx player has created a bs account to play against people not on their level. So because of them I’ll get banned because it’s bs that this happens. Until 343 fixes these issues they have lost a loyal halo customer who has been playing since h3. This also goes for my friends who have been loyal customers for 11 years. We will not be buying anot her halo. We didn’t pay sixty bucks to get banned from something we have the right to play. Who else is with me on this?

Please use the ban thread pinned in the Halo 5 support forums for any assistance with matchmaking bans