Ban for poor connection?

My friend, Avro Ice got a ten minute ban on access to the Warzone matchmaking queue. I am curious of why 343 Industries and Microsoft Studios has a ban for such a broad issue that is not usually in control of the player. If it is part of the ban of Game Exploits, I think that there should be a more developed definition that should be more precise of picking apart the Exploiters and the innocent Players with poor connection. If someone could help me understand this issue better or even have 343/Microsoft address this issue, it would be much appreciated.