My last thread got locked with the same stupid copy-paste post that answered no one questions or problems added to the end of it, even though I was blatantly told by Xbox Live Support to come to this forum to remind 343 of my situation.
The old thread is located here:
https://forums.halowaypoint.com/yaf_postst164502_Attention--Those-without-spec--codes-still.aspx
To reiterate, I contacted Xbox Live support last night and the following occurred:
-
I explained to the representative that my email address is still valid and still receiving email, but no email was received in either the inbox or spam folder.
-
He asked if I was sure I met the qualifications, so I told him that I’m a US resident, over 17 years of age and had been playing the game since its midnight launch.
-
I extrapolated that I didn’t receive a first or second message in my gamertag’s messages either. The representative had me sign out on my console, and delete my profile only (NOT profile and items), then redownload my profile to see if it was a XBL server hiccup causing the problem. It was not, I still didn’t have a message.
-
I was mostly linked back to the threads here, but I did explain several times that my concerns weren’t addressed by the threads on these forums.
-
After an hour or so in the chat, I was given this:
Jeremy: I’m really sorry about this, Vincent. I have argued long and hard with our back end support team but I’m afraid there’s no escalation path we can use here from our end. The only possible solution for this is for you to get in touch with 343 through the forums.
Jeremy: In order for your post to be recognized, avoid putting in account details, just try to discuss your situation, reference the posts you made on that official link I gave you earlier.
Just remind 343 about your situation, Vincent. It could be your account was overlooked.
[The full log is in the other thread, and that link he referenced took me to the spec code thread that’s now closed, the one I’m constantly linked to by the mods that I PM and from whom I still have not gotten a legitimate response that actually addresses my problem]
To the moderator: This isn’t a complaint post. This is me chronicling my experience with Xbox Live support, whom you referred me to, thereby making this not a duplicate thread of any other specialization code thread on this forum (at least not that I know of). This is me reminding 343 of my situation, exactly as told to do so by Xbox Live support. Please do not lock this thread and copy-paste the same thread that no longer has anything to do with my problem as you did with the last thread. There is now relevant information in this thread for people who have not received their specialization codes, I’d appreciate you not locking the thread randomly and posting the same unhelpful detritus.
To the people in the same boat as me: I’m sorry if you’re disappointed, I am a little bit too. The forums direct us to Xbox support, but there’s nothing the guys at support can do about it as Jeremy made clear to me. So, making new threads about it is most likely pointless, but that’s because I don’t think it will get us anywhere. What I did learn from the prior thread is this, thanks to 1Beelzebub in the last thread:
Check this one out fellas !!! … If you have a friend you trust and they already have the code, so lets say ur stuck at 70 like I was, have ur friend recover your gamertag tell them to pick whatever specialization you wanna do next. Recover it back and boom ! You have a new specialization. You’ll have to do it for each one , but Hey ! So my buddy got his code a few days ago … I told him to recover my gamertag on his Xbox , pick tracker, then I recovered my gamertag on my Xbox and was a tracker 71 !!! Make sure it’s someone you trust obviously !
We will not get codes. I’ve made terms with this, you should too. The above solution may not be ideal, but it’s a solution nonetheless and I see absolutely no reason why those of us who qualified for and should have received specialization codes but did not shouldn’t attempt this method if we have a pal we can trust.*
[/quote]