Arena Req Bundle

On Monday i recieved again my two weekly Req-Packs. Because I wasn’t at home I decided to open them here on halowaypoint.
And there the trouble begins. I recieved a skin and some emblems and other stuff. When I came home, I decided to use some of the new stuff, but I can’t find them in the normal customize-menu (“Anpassen”)… If I check all the reqs I got (“Sammlung”), I can find them and select them, but this is very annoying because I have no overview… I restarted my XB a few times and also reconnected it sometimes but the problem is still there. It’s very annoying and I am very very disappointed.
I hope there will be a solution ASAP

By the way: I am from Germany, please excuse my english…