any help please

im sr 33 but when i queue up for war games it shows me as level 1. it also doesnt show any challenges does anyone know whats wrong???

im having the same problem whats going on im was a sr24 in my stats it says im a sr24 i still have everything unlock but im level sr 1 in matchmaking with the default emblem that i cant change and i cant choose any loadout in the game
i hope i didn’t get reset cause if i did im done with any halo series that 343 makes

It’s a server issue. Nothing to worry about, you haven’t permanently lost anything.

As of now I have not heard anything from 343 despite some research. Maybe this is a new problem.

And yes, I am experiencing the same issue.