All of my halo series bonus items etc. GONE!

HALO SERIES - MISSING, LOST OR REGISTRATION NUMBERS GOT REPLACED WHEN LAST SERVICED?

SalientRumble98 RECRUIT - IRON

Still using my Xbox 360 pro for all my gaming enjoyment. Started out with the original XBOX, which I purchased just to play HALO C.E. Then as the games & consoles evolved so did my need to keep up with M.C. Spartan 117 & the continuing saga. First inline on a very early & rainy mornning, I purchased one of the very first xBOX 360 Basic models availible in Ottawa at the Best Buy. After two over heating replacements (red ring of death) Microsoft finally saw fit to change the mother board to the PRO version. With my addition of a snap-on intercooler, this model is still working today. The setbacks being that for some reason all my gaming history was lost & my pre-ordered HALO C.E. Anniversary edition no longer had the functioning Grunt-Funeral Skull option. When I tried to re-enter the bonus code, it kept saying code already used. As a matter of fact, ALL of my bonus items have vanished, from halo c.e. all the way up to, & including HALO 4!!! I have purchased all halo games, 1-4 & halo wars, in their limited or speacial edition versions. Now there is no record that I can find for any of my stats, avatar & special bonus items that where a one time offer only available when the limited edition, special edition & pre-order games where purchased. Does anyone know how I can reclaim these unique & irreplaceable bonus features?? It is of my opion that during the warranty upgrade to the pro mother board something must have changed within my xbox 360’s registration information as to make it seem to be a differant console & therefore deny access or use of all my hard earned & paid for bonuses & extras. I still have all the orignal hard cases & ‘proof of purchase’ numbers if these would be of any help? ANY HELP WOULD BE APPRECIATED €8^{|}

Have you looked in your 360’s Download History for your bonus items?

Info.

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> Have you looked in your 360’s Download History for your bonus items?
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> Info.

yup all gone but the mem’s )-:

It turns out that my missing data was deleted when sorting out an issue with xbox-live support. (my xbox360 would not connect to xbox-live) They advised that deleting all un-used gamer profiles would fix the problem. Of course, (unknown to me & with no caution or warning from the support person I was talking on the phone with) in doing so, any downloads, achievements & even the ability to play original xbox games, if they had already been played on my 360 under a gamertag that,since then, has been deleted, would not be possible unless I purchase new copies. So I purchased a new hard-copy of Halo C.E. Anniversary, it works but no bonus material or previous achievement records!! I also purchased from the offical xbox website, a digital download of the original Halo C.E., no matter how many times I download & try to run it, I’m told to re-download & try again!!! WELL in the end, I guess it’s DOUBLE DOOM ON ME because, seeing that those old gamer profiles would’nt be used for logging on to xbox-live, it was deemed by the xbox-live support person I was still on the phone with to delete them from their server
with no mention at all as to the severity such actions may or could cause. Should Microsoft not shoulder the brunt of culpability for having their service/support personal so blatantly under-trained within (in my case) an area so critical as customer service & product support???