All Local Game Progress Reset

I’ve been having some problems since around the time I downloaded the Champions Bundle and got the new Title Update (I believe I was SR-124 at the time).

Nearly every time I start up the game, my Spartan points are refunded, all loadout items are reset except for weapons with skins and upgrades/packages which were downloaded or unlocked through Specializations, all non-downloaded items usually have stars next to them and must be re-bought, and stance is reset. Sometimes emblem, service tag, and emblem colors are reset as well. And every once in a while the Infinity Multiplayer intro re-plays.

(Also, I’m not sure if this is relevant, but at the moment I am noticing in the main menu that two audio tracks are overlapping: the “idle” track that plays when matchmaking is taking place and the music track of whatever menu I’m in. I have never noticed that before, but perhaps it’s always been like that.)

In addition, on Sunday, October 6, all campaign missions were removed from the mission menu; Prologue being the only item. I did, however, still have the option to resume my most recently played mission, which was Requiem on Legendary. I resumed and finished the level, and when the next level started I received the Player-Campaign Commendations “Requiem” and “Legend”, but I did not unlock the achievements “I Need a Hero”, “The Legend of 117”, and “Lone Wolf Legend”. (I had finished all the other missions before; this was the last remaining mission I had not yet completed on Legendary. All other campaign Commendations are still unlocked). The Campaign menu now shows Prologue, Dawn (locked), Requiem, Forerunner; only Requiem shows a Highest Difficulty Completed - Legendary Solo.

This is not the first time my campaign progress has been reset. The one other time this happened was December 12, 2012. I had finished the levels Dawn, Forerunner, Composer, and Shutdown solo Legendary in the month before. Just as this last time, Prologue was the only item in the mission menu, but I had the option to Resume Campaign, which was Midnight on Easy. Completing that showed all missions in the menu, all locked except for Prologue, Midnight, and Epilogue. I later played through the rest of the campaign on Easy, and eventually went on to complete Midnight, Reclaimer, Infinity, and finally, just two days ago, Requiem solo Legendary.

I am disheartened and upset to have completed the campaign this way and not unlock the aforementioned achievements. Unfortunately, I assume I will have to re-play the campaign on Legendary if I want those achievements, whether or not the reset problem gets fixed, but I’m hoping this information is useful towards a solution.

Thank you,

Danny

Hey Danny,

The loadout issue is something we are aware of and are working on resolving.

In regards to the campaign loss, do you know if you’d downloaded anything new around that time or made any changes that could have possibly triggered the data to corrupt? Just trying to get as much info as we can.

Yeah, my friends local profiles got reset too after the update. They were so far into the game but got upset with restarting the rankings they did on my Xbox. But online profiles didn’t seem to get affected by the glitch. That’s a good thing though…