A month long ban?

I received a temp ban playing not to long back from what i can assume was from betrayal in Griffball being my main source of grinding/fun. Then the next day when going to check when the ban would lift it more than doubled in time even though I had not played an online match since my one and only ban. I’m confused as to why the ban got longer without any player input and am hoping for a change back to the original ban time.

same with me man banned for playing the game normally and I have no idea how to contact support

Please see my post here for more details:
https://www.halowaypoint.com/en-us/forums/84ad72a8b51847978545f685f651fc15/topics/the-official-halo-mcc-why-was-i-banned-thread/95de2d50-5e10-42db-9490-c24efbd2dc74/posts?page=83#post1648