7X Gold Packs NOT RECEIVING

Games Halo 5: Guardians
1

I know this has already been posted here, but Id like to mentioned that this just happened to me. I cannot open/see Gold Packs. I purchased 7X for $19.99 and nothing is loading.

I contacted Microsoft and they informed me to contact 343. Is there another way to reach 343?

2

Thank you for your report! We’re taking a look at this.

3

Any update on this?

4

> Thank you for your report! We’re taking a look at this.

How’s that long look going?

5

good luck man have that answer for 2 days now

6

yeah at least temporarily disable the purchases.

7

Hey everyone! We’ve made a change that should help you receive all of the REQ Packs that you purchased.

If you are still not seeing your REQ Packs in your Open Packs section in-game or here on Waypoint, please let us know in this thread.

Thank you for your patience, and we apologize for the delay!

8

> Hey everyone! We’ve made a change that should help you receive all of the REQ Packs that you purchased.
>
> If you are still not seeing your REQ Packs in your Open Packs section in-game or here on Waypoint, please let us know in this thread.
>
> Thank you for your patience, and we apologize for the delay!

Thank you, I think it’s working now