When I started playing Reach my character and everyone else’s is a recruit with default arnor and matchmaking does not work. Also fileshares and service records are unavailable.
Getting the same thing
Yep. servers are down.
I doubt 343i will give much support. They lack in the customer support department.
Get ready to wait for hours on end just for a reply.
Come on, 343… I don’t remember having this many network problems when Bungie was running the servers. Your website is slow, gameplay is glitchy, and now the servers are flat-out unavailable. Can’t wait for Bungie’s Destiny… 
Just hopped on Halo: Reach and everything is working for me.
Server status : Online
Matchmaking is back!
> Yep. servers are down.
>
> <mark>I doubt 343i will give much support. They lack in the customer support department.</mark>
>
> Get ready to wait for hours on end just for a reply.
Apart from the updates they’ve given Halo 4 or do they not count?
What are you trying to say?
> > Yep. servers are down.
> >
> > <mark>I doubt 343i will give much support. They lack in the customer support department.</mark>
> >
> > Get ready to wait for hours on end just for a reply.
>
> Apart from the updates they’ve given Halo 4 or do they not count?
He was talking about support for Halo: Reach, not Halo 4.
I was down that day.