[343 Response] [HW2] Game crash after unit command

> 2533274903290303;60:
> > 2533274813317074;55:
> > xXPxNdXx - if you haven’t already, can you please file a ticket on the Halo Support site and include that information? Thanks
>
> where i can find the dump file of halo wars 2? im submiting a ticket

done, i can not acces to the windows apps folder so i can not submit the right dump

Is it fixed yet? Over a week that it’s been unplayable for me.

I found what appear to be crash dumps for Halo Wars 2 in:
C:\Users[CurrentUser]\AppData\Local\CrashDumps
Named like this HaloWars2_WinAppDX12Final.exe.3076.dmp
Not sure if they of any use but I sent mine along with the other info suggested.

> 2535436567884839;62:
> Is it fixed yet? Over a week that it’s been unplayable for me.

no it isn’t fixed yet, but I think they’re getting close to fixing it.

Can confirm the issue started after the windows update. Game played fine until 6-7 hours ago, installed the update and now it ctd every time I try to attack a unit or capture a building.

Considering so many people are having this issue, should i even bother submitting a ticket?

> 2535433384465031;66:
> Considering so many people are having this issue, should i even bother submitting a ticket?

Yes, don’t just not submit a ticket because you think others already have. If everyone did that, nobody would submit tickets :slight_smile:

Any ETA? My team mate is terrible with a controller…

same issue here ! :,((

Hey y’all,

I recently bought HW2 and everytime I select my units and use an action such as collecting supplies, or attacking or anything the game crashes. I played online/custom games vs AI and even campaign and the issue keeps happening. When will this fix?

Thank you

> 2535430550880223;70:
> Hey y’all,
>
> I recently bought HW2 and everytime I select my units and use an action such as collecting supplies, or attacking or anything the game crashes. I played online/custom games vs AI and even campaign and the issue keeps happening. When will this fix?
>
> Thank you

They’re working on it. The issue was due to the latest windows update.

I only installed the game yesterday, so I can’t comment on the impact of the windows update, but same issue as everyone else. It’s probably because I actually wanted to finally give the game a try. If I go uninstall I’m sure it will fix the issue for you guys! :expressionless:

I cant go back to controller!! please fix thank you.

just decided to try the game via XGP. also encountering the same issue. after the game consistently crashing for me at the very start of the game on act 1

CPU: Intel i5 8600k @ 4.5GHz
RAM: 16GB @ 3200mhz
GPU: RTX2060

> KB4532938 Update NT AUTHORITY\SYSTEM 16/01/2020 00:00:00
> KB4498523 Security Update NT AUTHORITY\SYSTEM 11/06/2019 00:00:00
> KB4503308 Security Update NT AUTHORITY\SYSTEM 12/06/2019 00:00:00
> KB4508433 Security Update NT AUTHORITY\SYSTEM 15/08/2019 00:00:00
> KB4509096 Security Update NT AUTHORITY\SYSTEM 10/07/2019 00:00:00
> KB4515383 Security Update NT AUTHORITY\SYSTEM 11/09/2019 00:00:00
> KB4516115 Security Update NT AUTHORITY\SYSTEM 12/09/2019 00:00:00
> KB4521863 Security Update NT AUTHORITY\SYSTEM 09/10/2019 00:00:00
> KB4524569 Security Update NT AUTHORITY\SYSTEM 14/11/2019 00:00:00
> KB4528759 Security Update NT AUTHORITY\SYSTEM 15/01/2020 00:00:00
> KB4528760 Update NT AUTHORITY\SYSTEM 16/01/2020 00:00:00

> 2533274798847961;72:
> I only installed the game yesterday, so I can’t comment on the impact of the windows update, but same issue as everyone else. It’s probably because I actually wanted to finally give the game a try. If I go uninstall I’m sure it will fix the issue for you guys! :expressionless:

nope

> 2533274798847961;72:
> I only installed the game yesterday, so I can’t comment on the impact of the windows update, but same issue as everyone else. It’s probably because I actually wanted to finally give the game a try. If I go uninstall I’m sure it will fix the issue for you guys! :expressionless:

It did not.

I admit…I’ve been enjoying the HW:DE content again while we wait.The cut scenes are awesome. Interesting too, after reading Contact Harvest (where Sgt Johnson and the militia defend the planet against relic seeking Covenant) that there actually were Forerunner relics on the planet!

> 2535417787255316;77:
> I admit…I’ve been enjoying the HW:DE content again while we wait.The cut scenes are awesome. Interesting too, after reading Contact Harvest (where Sgt Johnson and the militia defend the planet against relic seeking Covenant) that there actually were Forerunner relics on the planet!

And I’m just reading this book)

> 2535417787255316;77:
> I admit…I’ve been enjoying the HW:DE content again while we wait.The cut scenes are awesome. Interesting too, after reading Contact Harvest (where Sgt Johnson and the militia defend the planet against relic seeking Covenant) that there actually were Forerunner relics on the planet!

yeah I’m also playing some Halo Wars 1 and it’s really fun, I do enjoy that game a lot. after playing Halo Wars 2 for about a week, Halo Wars 1 seems a lot simpler lol. I enjoyed both Halo Wars 1 and 2, well Halo Wars 1 I like a little more cuz it’s actually playable. lol

Has anyone try disabling the on Board Video … This is defiantly an intel problem My Option
Seems like this is happening with two graphics adapter on same board, Is everyone On Intel base
Intel On board and Radeon RX580
Intel Core i7-9700K Coffee Lake 8-Core
32Gb Ram Team T-Force Night Hawk RGB 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200
SAMSUNG 970 PRO M.2 2280 512GB PCIe Gen3

Big Fan of Halo Wars II im Almost unbeatable
3 of 4 - 1 On 2 This Week
And Win 90% of all 2 on 3
If your on my team 98.98% Win Every Time

https://support.halowaypoint.com/hc/en-us/requests/new

https://support.halowaypoint.com/hc/en-us/requests/20204

CrazyKar123