[343 Response] Halo: Reach Server Issues

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> > > > Just wanted to drop in that 343 are aware of the issues :slight_smile:
> > > >
> > > > No eta’s on fixing, but info has been passed over to the relevant teams by Bravo (source: twitter)
> > >
> > >
> > > Happy to see an official statement. Im just now going through all the comments to see what the latest is
> >
> >
> > Haha! There have only been those 2 things.
> >
> > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
>
>
> To be fair, it is Halo Reach: a game that was release 6 years ago with a different company. 343 doesn’t have an infinite amount of man power to dedicate. I’m sure they have people looking into the issue

The game has an active playerbase, it’s not Halo 4, and 3 is still going strong.

They could confirm that there is a guy actually working on it, even if he’s busy reading documentation. Maybe get him to post quickly on the forums or something.

I get that not everyone works with software, so perhaps it isn’t obvious, but when something goes down and people notice, something ought to be done EVEN IF that something is:
> shrug it’s 6 years old guys, we can’t be bothered, sod off to a different game
It’s still something.

Right now no one can plan around it, no one knows how long it might actually be, no one knows if checking it often or checking it once a day is worth it, so forth.

Also on the note of software, there should be automated backups, so when crap like this does happen you always have the worst case solution of:
> throw away the existing server (because there’s probably only the one) and write last week’s backup onto a new one
You’ve lost a week of stuff, but as it’s not critical data, we’d all live with it.

I’d be very surprised if (whoever made Halo: Reach) didn’t make it so you could just deploy an image to a server to yield more servers, This has been the norm since 2005 for matchmaking games because of off-peak and peak hours. When you need more matchmaking throughput, you just turn on more computers, point them at an OS image and let them run.

Something must have gone horribly wrong, or they were horribly incompetent but given the rock-solidness of Halo 2, 3 and ODST’s multiplayer and their love of reusing the same engine I really doubt that.

So yeah, you pay for a service (Xbox Live Gold) and a part of that is having an expectation that matchmaking works. It’d only be reasonable to expect them to take it down if like 2 people only played the game any more and there was no point. Reach is somewhere between 10-15k on peak times and 25k on weekends. Hardly dead.

So their job is to make sure we can play the game we paid for using the service that we also paid for; and they’re not communicating with us about what they’re doing so we can go back to doing our thing and they can go back to making more Destiny DLC or whatever it is these people do these days.

K?

> 2546678360738636;219:
> > 2533274868378013;218:
> > > 2546678360738636;217:
> > > > 2533274813317074;3:
> > > > Just wanted to drop in that 343 are aware of the issues :slight_smile:
> > > > No eta’s on fixing, but info has been passed over to the relevant teams by Bravo (source: twitter)
> > >
> > >
> > > Happy to see an official statement. Im just now going through all the comments to see what the latest is
> >
> >
> > Haha! There have only been those 2 things.
> > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
>
>
> To be fair, it is Halo Reach: a game that was release 6 years ago with a different company. 343 doesn’t have an infinite amount of man power to dedicate. I’m sure they have people looking into the issue

ADDITIONALLY: (oh yes it isn’t over)
You can’t just be like ā€œYou there, 343 guy (or whatever company they are these days) go fix the serversā€ - THIS IS SOMEONE’S JOB
There is literally a guy employed with one job: keep the servers running, usually called a systems administrator. Almost always there is an assistant too and they have walkie-talkies, so one can go do stuff with the servers, while another can monitor everything remotely and see if it fixed it.
This is quite literally what they do. There are also usually ā€œon callā€ sysadmins who get paid to possibly be woken up in the night to sort stuff out.
Now Halo Reach has 25k people on a weekend, obviously many more than 25k come online throughout the week, but lets go with 25k. It’s like what, Ā£3.99 (say Ā£4.00) a month for Xbox live, so each month there’s a Ā£100k (that’s 100,000 GBP) just from the Reach players WHO ARE ON SATURDAY NIGHT
So yeah get it together. If you’re going to make excuses at least do it properly!

There’s a daily limit, so to address that tool’s concerns, here’s my reply to his reply below:

> 2546678360738636;224:
> If you think it’s so easy, why don’t you go and take care of it for them?
>
> No? Okay then. Have some patience and chill out. There’s always MCC and Halo 5 to play in the mean time while things are being looked at.
>
> Oh by the way, if you want to break down the money aspect of things for Xbox Live, that’s money that goes into Microsoft’s pocket, NOT 343.
>
> Kthnxbye
> Also additionally I am wally who doesn’t know what he is talking about and I should not post any more. I am only legendary in my wally-ness. Forgive me!

Pay for my flight, the return flight, and a hotel and I will sort stuff out! But THEIR OWN on call guy should be doing this.
Also what do you want me to do, just show up with my tool kit and hope they let me in? Bro there’s going to be a secretary or receptionist who’s like ā€œwho are you?ā€ and if you don’t answer satisfactory will call security. So do I take her hostage and then go fix the servers? How do I get out when the police surround the building or do I put a 360 in my toolkit as well?
Can you even think!?

If you think it’s so easy, why don’t you go and take care of it for them?

No? Okay then. Have some patience and chill out. There’s always MCC and Halo 5 to play in the mean time while things are being looked at.

Oh by the way, if you want to break down the money aspect of things for Xbox Live, that’s money that goes into Microsoft’s pocket, NOT 343.

Kthnxbye

Hey guys I’ve notice this issue only happens when I’m on my Xbox one and play online I suggest you play halo reac on your Xbox 360

Yeah, let’s play Halo games that are out for the Xbox One when this forum is predominantly a forum for 360’s Reach. It’s like no one understands that some people don’t have Xbox Ones.

> 2533274868378013;218:
> Haha! There have only been those 2 things.
>
> Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…

The twitter feed I sourced is Bravo - he’s the Community Manager for Halo

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> Hey guys I’ve notice this issue only happens when I’m on my Xbox one and play online I suggest you play halo reac on your Xbox 360

Doesn’t make a difference, same problem on the 360.

Shoot

> 2546678360738636;217:
> > 2533274813317074;3:
> > Just wanted to drop in that 343 are aware of the issues :slight_smile:
> >
> > No eta’s on fixing, but info has been passed over to the relevant teams by Bravo (source: twitter)
>
>
> Happy to see an official statement. Im just now going through all the comments to see what the latest is

Thought this was posted a few days ago?

> 2533274813317074;227:
> > 2533274868378013;218:
> > Haha! There have only been those 2 things.
> >
> > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
>
>
> The twitter feed I sourced is Bravo - he’s the Community Manager for Halo

Thank you Stckrboy, I would ask how’s it going on fixing it… But, you probably don’t wanna answer that.

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> > 2533274813317074;227:
> > > 2533274868378013;218:
> > > Haha! There have only been those 2 things.
> > >
> > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> >
> >
> > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
>
>
> Thank you Stckrboy.

Thank you Stckrboy! He’s like the Forum Master! :smiley:

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> > 2533274908099715;231:
> > > 2533274813317074;227:
> > > > 2533274868378013;218:
> > > > Haha! There have only been those 2 things.
> > > >
> > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > >
> > >
> > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> >
> >
> > Thank you Stckrboy.
>
>
> Thank you Stckrboy! He’s like the Forum Master! :smiley:

#stckrboy4thewin

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> > > 2533274908099715;231:
> > > > 2533274813317074;227:
> > > > > 2533274868378013;218:
> > > > > Haha! There have only been those 2 things.
> > > > >
> > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > >
> > > >
> > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > >
> > >
> > > Thank you Stckrboy.
> >
> >
> > Thank you Stckrboy! He’s like the Forum Master! :smiley:
>
>
> #stckrboy4thewin

#WeLoveStckrboy

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> > > 2546678360738636;232:
> > > > 2533274908099715;231:
> > > > > 2533274813317074;227:
> > > > > > 2533274868378013;218:
> > > > > > Haha! There have only been those 2 things.
> > > > > >
> > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > >
> > > > >
> > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > >
> > > >
> > > > Thank you Stckrboy.
> > >
> > >
> > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> >
> >
> > #stckrboy4thewin
>
>
> #WeLoveStckrboy

#Stckrboy2pro

> 2546678360738636;234:
> > 2533274908099715;233:
> > > 2546678360738636;232:
> > > > 2533274908099715;231:
> > > > > 2533274813317074;227:
> > > > > > 2533274868378013;218:
> > > > > > Haha! There have only been those 2 things.
> > > > > >
> > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > >
> > > > >
> > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > >
> > > >
> > > > Thank you Stckrboy.
> > >
> > >
> > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> >
> >
> > #stckrboy4thewin
>
>
> #WeLoveStckrboy

#Stckrboy4president

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> > > > > 2533274908099715;231:
> > > > > > 2533274813317074;227:
> > > > > > > 2533274868378013;218:
> > > > > > > Haha! There have only been those 2 things.
> > > > > > >
> > > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > > >
> > > > > >
> > > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > > >
> > > > >
> > > > > Thank you Stckrboy.
> > > >
> > > >
> > > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> > >
> > >
> > > #stckrboy4thewin
> >
> >
> > #WeLoveStckrboy
>
>
> #Stckrboy4president

#Vote4Stckrboy

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> > > > > > > > 2533274868378013;218:
> > > > > > > > Haha! There have only been those 2 things.
> > > > > > > >
> > > > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > > > >
> > > > > > >
> > > > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > > > >
> > > > > >
> > > > > > Thank you Stckrboy.
> > > > >
> > > > >
> > > > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> > > >
> > > >
> > > > #stckrboy4thewin
> > >
> > >
> > > #WeLoveStckrboy
> >
> >
> > #Stckrboy4president
>
>
> #Vote4Stckrboy

#StckrBoy2020

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> > > > > > > > 2533274813317074;227:
> > > > > > > > > 2533274868378013;218:
> > > > > > > > > Haha! There have only been those 2 things.
> > > > > > > > >
> > > > > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > > > > >
> > > > > > > >
> > > > > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > > > > >
> > > > > > >
> > > > > > > Thank you Stckrboy.
> > > > > >
> > > > > >
> > > > > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> > > > >
> > > > >
> > > > > #stckrboy4thewin
> > > >
> > > >
> > > > #WeLoveStckrboy
> > >
> > >
> > > #Stckrboy4president
> >
> >
> > #Vote4Stckrboy
>
>
> #StckrBoy2020

#SorryStckrboy4thespam

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> > > 2533274908099715;237:
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> > > > > > > > > 2533274813317074;227:
> > > > > > > > > > 2533274868378013;218:
> > > > > > > > > > Haha! There have only been those 2 things.
> > > > > > > > > >
> > > > > > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > > > > > >
> > > > > > > >
> > > > > > > > Thank you Stckrboy.
> > > > > > >
> > > > > > >
> > > > > > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> > > > > >
> > > > > >
> > > > > > #stckrboy4thewin
> > > > >
> > > > >
> > > > > #WeLoveStckrboy
> > > >
> > > >
> > > > #Stckrboy4president
> > >
> > >
> > > #Vote4Stckrboy
> >
> >
> > #StckrBoy2020
>
>
> #SorryStckrboy4thespam

#WeLoveYouStckrBoy

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> > > > > > > > > > 2533274813317074;227:
> > > > > > > > > > > 2533274868378013;218:
> > > > > > > > > > > Haha! There have only been those 2 things.
> > > > > > > > > > >
> > > > > > > > > > > Yes that’s right, a forum moderator and some twitter feed that deals mainly in promotions is all we have heard. At the end of day 6, possibly in day 7…
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > The twitter feed I sourced is Bravo - he’s the Community Manager for Halo
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Thank you Stckrboy.
> > > > > > > >
> > > > > > > >
> > > > > > > > Thank you Stckrboy! He’s like the Forum Master! :smiley:
> > > > > > >
> > > > > > >
> > > > > > > #stckrboy4thewin
> > > > > >
> > > > > >
> > > > > > #WeLoveStckrboy
> > > > >
> > > > >
> > > > > #Stckrboy4president
> > > >
> > > >
> > > > #Vote4Stckrboy
> > >
> > >
> > > #StckrBoy2020
> >
> >
> > #SorryStckrboy4thespam
>
>
> #WeLoveYouStckrBoy

#NoHomoStckrBoy