Right now fans have many issues with the game, some of which I will list here:
- People are unhappy with the progression system, everything from the fact that there is no XP reward for playing the game well, to the speed of progression, to the lack of a lifetime career progression system, to the fact that there are few cosmetic unlocks unique to people who play alot or play well aside from the Onyx cosmetics
- People are unhappy with the monetization system, the pricing of the sets, the lack of a way to earn store credits in-game, the fact that they are selling Reach and Tenrai cosmetics instead of putting them into the Battlepasses, the weekly challenge system being designed to sell challenge swaps, etc.
- People are unhappy with the low number of maps on release. 10 maps on release puts Infinite towards the bottom of the pack for the series.
- People are unhappy with the low number of playlists currently, core game modes missing, and not all of those missing modes were addressed in yesterdays statements from 343
- People are unhappy with the customization system; 343 described it as the most detailed customization system in the series, but it’s not, we have color combinations that have to be bought multiple times for different armor cores, we have the lack of an ability to mix and match parts from one armor core to another, the body type slider doesn’t resize armor pieces like it did in past games, which leaves us with poor options for creating a female spartan, free players get barely any customization options, and more issues besides
- People are unhappy with the forced crossplay
Some of those areas 343 is communicating with the players on, namely progression and playlists, but they have been largely silent on the others. People need answers from the devs on all of these subjects, they need to know what lead to some of these controversial design decisions, they need to know what, if any, changes are being planned for each category, they need to know what sort of timeline to expect for those changes. Communication with the Playerbase on what is planned and coming in the future is key to staving off playerbase loss with so many fans unhappy with the game currently.