343 any news on the players tthat got bugged packs

im talking about the req pack only available through the weekend. I would like to at least get some of those req points back.
The original post on r/halo has at least a 100 people commenting they did not get what they where supposed to.
We where told 343 would investigate… We still did not get any info.

So I wanted to know if there was any news over here

The post on r/halo is where everyone from here went to resolve the issue.